This policy provides an explanation of how Viajar Tours manages your personal information. In other circumstances, different policies may apply.
Viajar Tours holds by the National Privacy Principles for the protection of personal information, as set out in the Privacy Act (Cth) 1988.
2. Collection of Personal Information
Viajar Tours may collect personal information about you in the course of your dealings with us (if you book a day tour, per example). We only collect personal information that is necessary for our business, which may include:
a) undertaking the booking of the tour requested by you including charging your credit card, confirming bookings, advising you of any changes to your booking;
b) providing you with travel services;
c) answering your questions;
d) product reviews, data analysis, business consulting, auditing, archiving,printing, marketing and mailing services;
e) fraud prevention and credit checks;
f) statistical purposes.
Viajar Tours collects your personal information directly from you, by way of written forms, our websites, by telephone, in person and etc. Viajar Tours may also collect personal information about you from third parties, including travel agents, booking agents, travel representatives, market research companies, and social media.
The specific types of personal information collected and used by Viajar Tours includes:
a) your name, address, and contact details;
b) credit card details;
c) age, gender, and residential location;
d) any health issues that may be relevant to the tour;
e) any other requirements;
f) information when you visit our websites, such as server address, domain name, pages visits, the page you are coming from, and selected information for statistical purposes;
g) any other personal information that might be provided or available when you access our website.
3. Management of Personal Information
to that transfer.
We may employ third party companies to provide services on our behalf, to perform website related services or to assist us in analyzing how our website is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
The security of your personal information is important to us, however no method of transmission over the Internet, or method of electronic storage is totally secure.
4. Use and disclosure of Personal Information
Viajar Tours will use and disclose your personal information for the purposes below:
a) Operating tours, publishing marketing, social media development and to facilitate other transactions relating to these arrangements;
b) Surveys and market research to assist and improve our services;
c) Always when required for administrative purposes and all other purposes reasonably associated with our business.
5. Sensitive Information
We will only collect Sensitive Information with your consent. We will assume that you have consented to us collecting any of your personal information provided, in accordance with this policy, unless you tell otherwise at the time you provide it.
7. Complaints or Further Information
If you have any question regarding your privacy and the way we handle your personal information, please contact Viajar Tours at
9. Contact Us